Discover Unparalleled Customer Service with Anchor Bay Holidays
When it comes to holiday getaways, the difference between a good trip and an unforgettable experience often comes down to the level of service provided. At Anchor Bay Holidays, exceptional customer service isn’t just a promise; it’s a tradition rooted in the dedication and passion of one of its founders, Anthony.
Anthony’s personal touch and unwavering commitment to his guests have made Anchor Bay Holidays a standout choice for travellers seeking a truly remarkable coastal retreat.
The heart behind the hospitality
Anchor Bay Holidays is a family-run business owned and operated by husband-and-wife team Anthony and Kirsty. Their journey began in 2014 with Anthony renting out their own cottage to holidaymakers. His authentic style, extensive local knowledge, and genuine enthusiasm quickly garnered attention. Guests appreciated his personal approach so much that other property owners started entrusting Anthony to manage their homes too.
Fast forward 7 years to 2021, they started managing other owners’ properties, and now, 3 years later, Anthony and Kirsty manage a growing portfolio of over 70 properties, including their own. Despite this expansion, the core values of personalised service and meticulous attention to detail have remained unchanged. Anthony’s hands-on approach ensures that each guest feels like they are part of the Anchor Bay family.
With Anchor Bay Holidays you get a personal service every step of the way!
What sets Anchor Bay Holidays apart is the seamless blend of professional management with a deeply personal touch. From the moment you consider booking a holiday, Anthony is available. Directly via his mobile number to answer any questions and help you choose the perfect property for your needs. His deep knowledge of each property and the surrounding area means he can offer insights and recommendations tailored specifically to your preferences.
Once you’ve booked, the exemplary service continues. Guests receive a series of detailed emails and texts designed to help them make the most of their stay. These communications include everything from check-in instructions to local tips, hidden gems and the best take-aways that only a true local like Anthony would know. His proactive approach ensures that your holiday starts smoothly and remains stress-free.
Anthony is always there when you need him
During your stay, should you encounter any issues or have any questions, Anthony is just a phone call away. His proactive attitude and swift response to any queries ensure that problems are resolved quickly, allowing you to relax and fully enjoy your coastal break. This level of accessibility and dedication is a rare find and a testament to Anthony’s commitment to his guests.
Supporting Anthony is a dedicated on-site/local team comprising six local housekeepers, on-call staff, and amazing tradespeople such as plumbers and more. This robust team ensures that every aspect of your stay is taken care of with the utmost professionalism and care.
Anthony goes above and beyond—he’s even been to a house to tune in a TV and unlock a door at ten pm!
Hear it from our guests
Don’t just take our word for it—see for yourself what people have to say about the unparalleled service at Anchor Bay Holidays. Our reviews are filled with praise for Anthony’s exceptional hospitality and the personal care he extends to every guest. From his prompt responses to his valuable local advice, Anthony’s efforts consistently enhance the holiday experience for visitors. See below just a snippet of reviews that mention Anthony …
Book your Anchor Bay Holiday coastal escape today
With Anchor Bay Holidays, you’re not just booking a place to stay; you’re securing an experience curated by a team that genuinely cares about your holiday. The combination of Anthony’s personal touch, the family-run ethos, and a portfolio of stunning properties makes Anchor Bay Holidays second to none in customer service.
Relax, unwind, and enjoy your coastal break, knowing that Anthony and the team at Anchor Bay Holidays have taken care of every detail.
Book your next holiday with us and discover why so many guests return year after year.
